Well, hello again everyone.
In the time since we've returned home from North Carolina, a lot of things have transpired. Some of it was in process or happened right before we left on the trip, and some of it flew under the radar and I never got the chance to really cover it due to the fact that life moves forever forward at its own pace. Things that were very significant at the time become part of the new normal and so forth -- I'm sure you all understand what I mean.
To those ends, fall has started -- obviously, it's almost November now. This isn't that significant to a lot of people because, well, to them the unofficial start of fall is the end of Labor Day weekend, or when the kids go back to school, or when Starbucks begins selling their Pumpkin Spice Lattes again. Truth be told, I haven't given a shit about fall for many years. I don't live in WV anymore so I rarely get to see any good fall foliage (Nebraska does have a lot of trees, but it also does have Nebraska weather, which means it's fall for a week, then it's winter, then it's summer for two more weeks before a wind/rain/ice storm blows all the pretty leaves off the trees and it goes cold and snowy for four months).
I still get a bit of residual excitement for fall, and I don't know why. I think it's because of hoodie weather, football, Halloween and Thanksgiving, and the leftover feeling (from my days in education, both as a student and as a professor) of something new starting. As a kid, and even into my college years, I remember feeling both excited and apprehensive about the beginning of a new school year -- not for the work, mind you, but for the social/show-off aspect of it all. In grade school/high school, it was all about appearances and acquisitions -- showing off new school clothing, whatever new Magic cards or video games I'd gotten over the summer, discovering and sharing new music (it was the 90s, so there was a lot of good still happening back then). In college the new clothing thing was still a small part of it, yes, but it was also reconnecting with friends you hadn't necessarily seen or had been able to keep in contact with over the summer -- plus, at the beginning of the year, I had money -- refund-check-from scholarships money, sometimes thousands of dollars of it. I vividly remember going to the record store/convenience store/smoke shop on campus, The Den, and slowly building my music collection disc by disc -- sometimes new, sometimes used -- and picking up a carton of Camel Turkish Golds when they used to be about $28 a carton about once every two weeks or so for a few months on end, until the money began to dwindle down and I'd more closely have to budget it.
The Den does not exist anymore; it closed its doors over a decade ago, and when it did it felt like the final nail in the coffin of many fond memories of my college years.
Now, fall just feels like it gets colder and I spend more time indoors in more layers of clothing than I'm generally used to. Daisy does not care for football, despite me trying to get her into it over the past decade or so. Starbucks will deliver Pumpkin Spice Lattes to me, if I want them to, in all of the hours of the day, except the ones where I'm awake and working in the overnight. I don't have anyone to impress with any new/exciting fall clothing, or new music/video games/etc, since I'm no longer in school and I work from home. Fall now feels like a time where I have to begin preparing for the holidays, experience the holidays and somehow come out alive, and then spend three months of miserable winter inside growling about the cold and the snow, while also trying to stay active and watch my diet to keep my diabetes under control. Oh, and paying down the bills from the holidays.
Last month marked five years in this house -- since we bought it, closed on it, received the keys and moved into it that very same day. It does not feel like it has been five years in many respects, and yet in some others it feels far longer. I love this house for its many features and its many improvements we've added to it (or made into an improvement by removing something from it) -- when we bought it, we had a flat backyard with string lights going across it, connected to the tree and the porch, had a recessed stairway in the corner of the backyard with a large storage shed, and had two giant silver maple trees in the front yard, separated by a cute little walkway.
Now, the string lights are gone, the shed got taken down and the recessed stairway removed when the retaining wall collapsed (there's a rock bed and a bonfire peach tree there in that corner of the yard now, put in after the retaining wall was rebuilt), half of the back yard is Daisy's giant garden, and both of the giant silver maple trees were removed from the front yard due to storm and carpenter-ant damage. We need some major landscaping work done around the house that we can't really afford or have time to do ourselves, and the house itself needs some little odds-and-ends sorts of TLC that we also don't really have the time or money for either.
However, I will say that over the course of the summer, we began upgrading some of the things in the house one by one. The first of those, as I mentioned a while back, was the microwave -- the old one blew up for the third or fourth time, and Daisy said she was done with getting it fixed over and over, so she just took it upon herself to get a new one ordered and installed.
Following the microwave was our bed.
Now, we bought our last bed in 2017. It was a Sealy, Serta, something like that, and it was about $800 -- which at the time we thought was ludicrous. Within two years or so, the box springs began breaking down; Daisy removed them, stripped them, and turned them into trellises in the garden. We put the mattress directly on the bedframe (which was a solid frame, not a skeleton frame). Then, per Daisy, the sidewalls of the mattress on her side of the bed began breaking down. We turned the mattress a few times over the following years but to Daisy it didn't seem to help much.
Throughout all of this, I was perfectly fine with our bed. I didn't feel like we really needed a new bed -- it was comfortable enough for me. Before we'd gotten that bed we'd slept on a mattress quite literally from 1988, the year Daisy was born, a bed that I'd gotten third-hand at least and had used almost ever since I had moved out here from West Virginia. It had gone from Missouri to Kansas to Nebraska in every move I'd made, and I was not necessarily sad to see it go. That bed definitely needed replacing. But, the 2017 mattress that was barely six years old? Eh, I was fine with it.
Eventually Daisy's uncomfortability got to be too much for her and she declared that we needed to go buy a new bed because she couldn't sleep on it anymore without being in pain every day. So, I relented, and told her we could go look.
Do you folks have any idea what a new bed costs these days? Unless you've bought a bed very recently, I doubt that you do. You probably think you have a ballpark number in your head that's accurate, and I'm here to tell you that you're wrong. You're not close. You're not even in the ballpark and your favorite team has sold the franchise and left town.
For starters, the low end mattresses now start around $1100. Start. That's not including box springs or frame, adjustable or otherwise. That is the starting price of a low-end, plain-jane mattress, made by some foreign company you've likely never heard of, but not a name-brand one. I say they start at $1100 because I saw zero mattresses priced lower than that in the store, and I was purposely looking for the cheapest one I could find so that I could come here and write about it later.
After two store visits and many beds we laid upon (in a non-biblical sense), we decided on a Purple mattress with an adjustable frame. It was the highest-end Purple mattress the store carried, firm, and an electric/remote controlled adjustable frame. Remember those old Craftmatic adjustable bed commercials from the 80s? Yeah, that's not a novelty anymore, or just for old people who can't get in or out of bed easily -- that's basically the norm now when you are looking to purchase a new bed. You don't have to get an adjustable frame, but most people buying new beds these days will do so. This wasn't a thing a decade ago -- hell, it wasn't a thing six years ago when we bought the last bed. The Purple also came with two pillows made of the same material -- pillows that were normally about $150 each -- because we were making our purchase during some "pre-Labor Day" sale or something.
The final cost of the entire new bed setup -- over $6,000. I wish I were making that up. I'm not. I'm very much not.
But whatever Daisy wants, Daisy gets.
To be fair, it is very likely the best bed I've ever slept in. When you lay in it, it almost feels like it grabs you, supports you, and you sink into it as it wraps its big purple arms around you. I no longer have any back pain, and most of my joint pain is gone. I sleep harder and more deeply in this bed than I think I've ever slept in any other bed, as does Daisy. It took her some time to get used to it, but when she can go to bed on a weeknight after I've started work, and I hear her snoring within ten minutes, she is sleeping well and sleeping hard. So overall, we're very happy with it.
The same night we purchased the bed, we ventured over to the other side of the building to look at dishwashers.
Our old dishwasher came with the house, and it was not awful -- I will stress that -- but it was old. It did occasionally leak all over the kitchen floor due to a sometimes faulty door seal, and the plastic buttons on it were getting crushed in -- crushed in to the point where you really had to press on them hard to get them to work. Adding to that, the dish racks were cheaply-plastic-coated metal, and over the years the coating had worn off in many places, the tines had broken or bent (they were just, well, iron underneath I guess), and the tines that were not breaking had begun rusting away to nothing. New racks for the dishwasher were something like $400 by themselves (we looked them up) and given the age and the other problems with the leaking and the buttons, we just wanted to rip it out and get a new one put in that wouldn't have those problems.
Because I'd let her take the lead on the bed problem, Daisy gave me full reign to pick out the replacement dishwasher. Her only request was that we not get the cheapest one available and end up having the same problems in a few years. Well, you don't have to worry about that with me, because when I'm in charge of getting something I want to last, I spare no real expense.
The cheapest dishwashers in stock were about $300. They were small, mostly plastic, and looked very cheap. I, instead, picked out the $1,400 KitchenAid stainless steel model, with three layers of non-rusting racks, multiple cycles to choose from, multiple high-pressure sprayers, a high-heat dry option, a "scour/heavy wash" option, and a door that may as well be a hermetic seal. It was installed four days later (while I was asleep one day and Daisy was working from home), in less than an hour, and the old one was hauled away. It has worked flawlessly ever since, and I can't remember ever seeing cleaner dishes in my life.
Knowing our luck, our refrigerator will be the next thing to die.
Anyway.
While I believe Daisy actually lost weight during our trip to see my parents, it was almost impossible for me to not eat like an asshole while I was down there, and thus when I returned, I'd gained nine pounds. I do not exactly know how that happens; I did eat some healthy meals when we were down there, but I also don't know that I ate nine pounds of food total during the week. I don't know that or if the food I eat during any given week at home physically weighs nine pounds either. As soon as I got home and got back on my normal sleep/work/eating schedule, I immediately dropped five pounds. Almost two months later, I'm still working to get back down to my pre-trip weight and continue losing, if I can. I'm about twenty-five pounds away from my first real goal weight.
I'm still injecting myself once a week with the Trulicity, with varying degrees of pain when doing so. I did my weekly injection yesterday and I barely felt it at all, but other times it hurts like hell for the 2-3 seconds that it's happening. Nerve clusters, I guess?
When I started writing this story, in the previous 48 hours I had been stuck with various needles six times -- I had my every-three-months blood draw appointment, and they had to stick me three times in order to get blood out of me. Then, the next morning I did the Trulicity, and that afternoon I got this year's flu shot and the new Covid booster.
I am about done with being stuck by needles for the time being. I have no desire to get any more shots any time soon.
I didn't have any issues or sicknesses with this year's Covid booster, and my arm is only slightly sore where they stuck me. However, on the other arm -- where they administered the flu shot -- was so tender that it hurt without me doing anything to it, and moving the arm or flexing the muscles in the arm ached like hell. It didn't swell up into a big welt or anything (as it has, at times, been known to do in the past). Daisy noted that she experienced much the same effect.
My bloodwork, by the way, was surprisingly great -- my A1C dropped a point and a half, and everything else was in normal ranges for the first time in ages. The doctors cleared me to go back to once-every-three-months check-ins. My guess is that if it remains really good when I go back around the new year, I'll drop back to once every six months again.
I will pause for a minute and say I don't know how this happened, as I've basically been eating like an asshole for half or two-thirds of my meals, but I guess the Trulicity actually works.
Speaking of work -- almost as soon as I arrived home from the Carolinas, I got a new work computer in the mail.
This requires a little bit of backstory and some explanation. When we all went work from home in 2020, we left our computers on our desks in the office and were issued VPN logins -- we would login to our desktop computers from home and would be able to work normally. The specifics of this changed a few times. Three months in, our company lost the lease to the building, and we went to site (masked up, on certain timeframes to minimize any Covid exposure) and picked up our machines to physically bring them home. We were issued a different VPN that was installed on our machines via network before we brought them home, and once we got them home we logged into that and it allowed us to access client tools. Fair enough, right?
That VPN got hacked in May 2022 by evildoers, and we switched to another one. Then they changed the login/authentication method to the new one at least twice -- to two different methods we need to use any time we login to our work PCs, both of them requiring your cell phone to be working and in your hand (and both of them will seriously fuck up if you get a new cell phone and don't know how to transfer/reset it up). This frustrated a lot of people, given the fact that all of the actual computers were almost a decade old -- some of them were older -- and they didn't mesh that well with the new VPN/authentication methods. There were lots of login issues, dropped connections, etc.
And if it wasn't that, the machines themselves were beginning to fail across the board, one or two at a time every week or two.
We still had a hub office here in town, as did our sister site in El Paso. Our teams operated remotely from that building (all of our servers were there, and there were some skeleton-crew teams onsite during the pandemic as well as afterward). If one of our computers failed or were in its last gasps of life, we opened a replacement ticket and shot an email over to the IT leadership, and they imaged one of the computers in their warehouse with the tools we needed and left it at the security desk. We'd take in the old tower, swap it out for the new one, and go home. We have roaming profiles and all of our files are backed up by OneDrive, so anyone who knows what they're doing would have no issue plugging in the new machine, logging in, and resuming work as normal. I had to do this once when the computer I'd brought home from the office blew a fan and it sounded like a jet engine ready to take off. The replacement they gave me was manufactured in 2014, but it worked really well and to this day was my favorite work computer I've ever had.
This is how things went for some time, until we were informed around this time last year that they'd no longer be doing swaps onsite (the El Paso building closed down around this time, so they likely made it a blanket policy for our site up here as well). Instead, when we opened a machine replacement ticket, it would be sent to a third party company who would load the profile onto a new machine and then ship it to us via UPS. In turn, once we got the new machine and set it up, we took the old one to the local UPS store, gave them a code and our employee ID, and it was shipped back to the company. I had numerous agents on my team who had to do this process -- some of them multiple times because the company would keep sending them machines that either weren't configured properly or were faulty/failed within a few weeks. I didn't have a lot of high hopes or faith in this company after seeing that happen multiple times.
In June, it was announced that our last remaining hub building here in Omaha would be closing down in July, making everyone who worked there 100% permanent work-from-home employees. I covered this before here at length. However, what they didn't tell our teams (and wouldn't have, had I not asked about it a month or so later) was that all of our IT help here in town -- the guys I worked with a lot and had a good working relationship with, the ones who saved our asses many times in crisis scenarios when all of our systems went down, or who had the admin access to fix a program issue that was small, but crucial, on one of our machines when we needed it the most -- were all summarily shitcanned without warning. Our best IT tech was on vacation, and the day he returned he was told to pack it in and get the fuck out. From all accounts he was not happy about it.
IT support for our company was then transferred to a 24/7 team in the Philippines that we'd access via the help desk chat. Our teams began calling it the "No Help" desk, because their teams would either a.) blame the issue we were reporting on "user error," b.) tell you to reboot your PC and/or change your password, c.) claim that the team who could help would not be back in the office for 12 hours, d.) had the IQ of a glass of water, e.) would push back on the simplest requests, or f.) all of the above.
So, we -- and I'm using the collective "we" here, meaning the vast majority of our entire program -- hated having to deal with these people and would frequently work with our one remaining program OPS specialist who hadn't been shitcanned (which I am very grateful for) to get the minor things taken care of. He and I became fast friends over the course of a few months.
In the early spring, we were asked to get all of the computer IDs and mailing addresses for our agents so that we could get their new computers ordered and shipped out to them -- the company had finally decided that machines a decade or more old were no longer gonna cut it, especially when we were all at home, so they were just going to do a blanket sweep/replacement of all old machines. We were told this would take place for both sites and that we should expect it to all be complete by May. I told them I didn't need a new machine, as I'd just had mine replaced less than a year before and it worked wonderfully. Tough, they replied, in a more professional way, you're getting one anyway.
May came and went. No new machines.
June, July, and August came and went. No new machines.
By the week I was on vacation (so, Labor Day) -- out of the blue, my team began getting emails with tracking numbers for their new computers. No warning, no heads up, just "oh, your new PC is on its way, and it'll be there tomorrow. Make sure you're home and/or awake to sign for it and when you get it, make sure you set it up with our IT folks ASAP during your next shift, because if the old one isn't shipped back to us within three business days -- with tracking -- you'll be docked $540 out of your next paycheck."
I wish I were making that up.
A reminder here that $540 is laughable for those old machines. My desktop that I'm typing this on I purchased in 2021 as a fully-assembled, ready-to-go refurbished machine with Windows 10, a DVD-RW drive and a 2TB HDD, Intel Core I5 vPro and 16GB RAM for less than two hundred dollars. Most of the machines that were getting shipped back were many years older and far lower power than that, virtually useless hardware of questionable quality/specs that wouldn't even be useful in most business applications or deployments today, and would end up being parts machines at best. There's a reason -- multiple reasons -- many of them catastrophically failed for my agents over the years.
I was close to begging the IT guy to not replace my perfectly good machine that worked wonderfully and needed zero changes or upgrades to it, until he told me the truth behind it all -- because our building here in Omaha closed, we would no longer have our local server to operate from and/or VPN into. Instead we'd need to be switched to our company's corporate server, which required a completely different network mapping/login system -- one that apparently could not be network-installed on an older computer after the fact, but had to be built into the profile at install (I know how computers work, so I still think this is absolute bullshit -- but whatever, that's what you get when you fire your IT teams and offshore your support to the Philippines).
The El Paso teams had already been using that system for some time, since the last network upgrade, and they weren't getting new computers because (secretly) most/all of them were "going away," except our After Hours teams, by the end of the year anyhow. I'll let you read between the lines as to what they meant by that, but I think it's pretty obvious.
Now, here's the other thing they didn't want to tell anyone before the new computers were shipped -- the new machines were locked down like a bank vault. Meaning the normal user couldn't do hardly anything on them but work tasks. 90% of the internet was blocked from them, you can't save files to the desktop or hard drive, you can't have fucking bookmarks/favorites, you can't even pin a program to the goddamn taskbar. And that included manager-level machines too, like mine.
You're fucking kidding me, right?
I get blocking some, or even most, websites -- that is understandable in a business sense, at least -- can't have folks reading reddit all day or scrolling Facebook (which, hilariously enough, is not locked down on these machines, because corporate has a social media team who updates all their accounts). But not being able to save files, or have bookmarks, or pin anything to the taskbar? That's taking security way too far. As a manager I have need for all of those things, the least of which being a giant folder full of documents that I saved over the years for managerial purposes -- a digital filing cabinet. I've worked there for almost a decade -- I have accrued/acquired a LOT of items that benefit me or the team during normal daily life running the show on 3rd shift.
Luckily, fate shined a loving gaze upon me once again -- my IT guy friend heard my complaints and took control of my own computer replacement personally, making sure it had installed on it the same expanded profile/accesses he had on his own machine. In doing so, the machine that was shipped to me was even less locked down in many key areas than my old one had been, and where it is not I experience minimal security issues (instead of like, 90% of the web being blocked, it's like 15-20% at most). I can save items to my desktop or anywhere else. I have all of my bookmarks. I have everything I need pinned to the taskbar. Functionally it is 98% exactly like my old PC, except lightning fast because it's much newer.
I was told never to mention that I have the accesses and abilities I do. If I'm asked I can use the statement "I can do that because I have a manager profile" or something like that, and leave it at that.
This is likely the best stopping point for the moment, but yes, there is a part II coming, so stay tuned....






